Which version of TeamViewer should I use?
Phoenix LiDAR Systems uses TeamViewer Version 11 which can be downloaded through the following link:
If your computer is running a different version of Teamviewer that is not version 11, please uninstall that version and download and install Teamviewer 11.
Note that base station units sold through Phoenix will have the correct version of Teamviewer installed
Related Articles
Can I use PPP for processing the rover GNSS data?
You can find some information about using PPP to refine the coordinates logged for a static reference station in NovAtel's support document Adding a Base Station. For more info on using PPP for processing the rover GNSS data, refer to NovAtel's An ...SpatialExplorer 8 Release: NavLab Embedded
SpatialExplorer version 8 uses the latest IE SDK 9.0 during NavLab Embedded trajectory processing. In order to use NavLab Embedded in SpatialExplorer 8.0, your NavLab license key will need to be updated. Important notes: - There is no cost for the ...Which antenna model do I select in SpatialExplorer or LiDARMill?
There's several steps in the lidar production workflow where it is necessary to specify an antenna model, either in SpatialExplorer and LiDARMill. Selecting Reference Station Antenna Model When importing reference station data into SpatialExplorer, ...Am I eligible for customer support?
Phoenix LiDAR Systems support is limited to customers with PLS Care, or customers with a valid software maintenance subscription. If a customer owns a Phoenix lidar system, we require that they maintain a PLS Care subscription, which gives them ...Does your NavLab pipeline fail when you select the Automatic dynamics model option?
Why does NavLab fail to process sometimes? This can be for several different reasons including, but not limited to, unideal vehicle dynamics, reference station data issues, etc. One method of troubleshooting is to select a dynamics model other than ...